We only use natural decaffeination methods that retain the flavour and character of the coffee. Our house decaf range features Swiss Water, Mountain Water, and Sugarcane processes — all chemical-free, gentle on the beans, and excellent at preserving taste.

We also work exclusively with roasting partners who share our commitment to natural methods. Each coffee is clearly labelled with the process used, so you can make an informed decision.

Our blog is the perfect place to dive deeper. We explore the history, science, and evolution of decaf methods — from Swiss Water to Sugarcane and beyond. It’s regularly updated, so you can stay informed and discover what makes each process unique. Follow along to get the full flavour story behind your cup.

Yes — we’re committed to sourcing all our coffee ethically. We work closely with trusted partners who prioritise fair trade, sustainable farming, and strong relationships with growers.

Absolutely. All our packaging is either made from recycled materials or fully recyclable, because sustainability matters to us.

Individual orders are processed as soon as possible — usually within a day or two to ensure freshness.

Decaf Savvy subscriptions are processed every Monday.

Decaf Savvy & Friends subscriptions are processed every other Monday.

We’ll aim to get your first welcome order out quickly. After that, you’ll move into the regular Monday schedule.

You can subscribe to individual house decafs or choose a rotating bundle.

With individual subscriptions, you’ll get the same coffee delivered on your schedule.

With a bundle, you’ll receive coffees on rotation — either from our Decaf Savvy range or a mix from Decaf Savvy & Friends. It’s an easy way to explore different decafs over time.

Just log in to your account and click Manage Subscription. From there, hit Edit on your active subscription. You’re in full control — skip, pause, resume, or cancel anytime.

Yes — you're in full control. Just log in to your account and click Manage Subscription to skip, pause, resume, or cancel whenever it suits you.

Log in to your account and click Manage Subscription. Then select View More on your active subscription, and click View Upcoming Orders to see your next delivery dates.

Yes — simply log in to your account and click Manage Subscription. Select Order Frequency, choose your preferred schedule, and click Update to save the changes.

Yes, you can update your delivery address — but changes only apply to orders that haven’t started processing. Just log in to your account, click Manage Subscription, select Shipping Address, update your details, and click Continue and Save to apply for your next order.

You’ll get a confirmation email as soon as your order ships, including a tracking link so you can follow its journey. If you don’t see it, please check your spam or junk folder just in case.

If you have any problem with your order, please get in touch with us at info@decafsavvy.com or use the contact form above. We’ll look into it and sort it out as quickly as possible.